Last Updated: May 9, 2024

Wheelsbrook Services Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website www.wheelsbrook.co.uk ("Website"), interact with us, or use our services.

1. Information We Collect

1.1 Personal Information: When you visit our Website or interact with us, we may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, postal address, and any other information you choose to provide.

1.2 Automatically Collected Information: We may also automatically collect certain information about your device and usage of our Website, including your IP address, browser type, operating system, referring URLs, pages visited, and other usage data. We may use cookies, web beacons, and similar tracking technologies to collect this information.

2. Use of Information

2.1 Providing and Improving Services: We may use your personal information to provide and improve our services, respond to your inquiries, fulfil your requests, personalise your experience, and communicate with you about our products, services, and promotions.

2.2 Analytics and Performance: We may use the information collected to analyse trends, monitor and improve the performance of our Website, and understand how visitors interact with our content.

2.3 Marketing and Advertising: With your consent, we may use your personal information to send you marketing communications about our products, services, and promotions, or those of third parties. You can opt-out of receiving marketing communications at any time.

3. Sharing of Information

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our Website, conducting our business, or servicing you. These service providers are contractually obligated to use your information only as necessary to provide the services requested by us and to maintain the confidentiality and security of your information.

3.2 Business Transfers: In the event of a merger, acquisition, reorganisation, sale of assets, or other business transaction, your personal information may be transferred as part of the transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

3.3 Legal Compliance: We may disclose your personal information if required by law, regulation, or legal process, or if we have a good faith belief that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Storage and Security

4.1 Data Retention: We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

4.2 Data Security: We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Links to Third-Party Websites

Our Website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy applies only to our Website, and we are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

6. Your Rights and Choices

6.1 Access and Correction: You have the right to access, update, or correct your personal information. You may also request that we delete your personal information, subject to certain exceptions under applicable law.

6.2 Opt-Out: You may opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated policy on our Website or by other means as required by law.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us using our online contact form.

By using our Website or providing your personal information to us, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

Thank you for reading our Privacy Policy.